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Administrative Services.

Underwriting and Risk Evaluation

CHCS Services is a leading outsourcing company for underwriting, risk evaluation, and underwriter services for Medicare Supplement and long term care insurance. Our risk evaluation program provides underwriters with comprehensive tools that allow them to assess the insurability of an individual applying for coverage.

Medicare Supplement:
As one of the largest administrators of Medicare Supplement products in the country, CHCS Services has developed unparalleled systems and processes for managing and underwriting a large volume of business efficiently and accurately. Inherent economies of scale allow CHCS Services to convey both cost and time savings to our clients. Our technological capabilities also provide underwriters with a "jet issue" process on most applicants.

Long Term Care Insurance:
CHCS Services has developed a systematic, quantitative model to assess eligibility for coverage, including evaluation of lifestyle, activity level, medical health and cognitive status. Our network of 3,500 registered nurses and social workers provides national coverage for face-to-face assessments of prospective clients, or interviews may be conducted over the phone by highly trained registered nurses using our standardized, computerized format. CHCS Services has one of the most competitive turnaround times in the industry, an average of six days for completed telephone interviews and seven days for face-to-face assessments.

Administrative Services
Underwriting and Risk Evaluation
• Telephone Interviews
• Face-to-Face Interviews

Claims
• Processing
• Adjudication

Marketing Support
• Agent Licensing
• Agent Support

Policy Administration
• Issue
• Premium Billing and Collection
• Policyholder Services

Financial Reporting
• General Accounting
• Statutory Reporting
• Agent Commissions
• Actuarial Valuation

Risk Management
• Product Development
• Compliance
• Reinsurance

 

 

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