CHCS Services. Eldercare Services

Currently, only 4% of the eligible population in the United States is covered by long term care insurance. To address the needs of the other 96% of the population, CHCS Services packages eldercare services, administered by a network of nurses, social workers and discounted long term care providers, through two innovative non-insurance programs, Nurse Navigator and Living Strategies.

Our eldercare services are marketed and sold through three client channels:

Insurance companies, as an alternative to long term care insurance
Associations and unions, as a benefit of membership
Corporations, as a benefit through employee assistance and work/life programs

CHCS Services will customize our eldercare programs to your company's specifications. They can even serve as the backbone of your private-label eldercare programs, allowing your company to build its own brand with the support of our powerful national network of 3,500 nurses and social workers and 5,500 discounted providers.

Our eldercare programs offer these outstanding features:

Technology: We have developed web-based applications in conjunction with professional geriatricians for consumer and professional use. These applications are integrated with each other and our Customer Contact Center to offer end-to-end service and reporting. Our consumer web sites, nursenavigator.com and livingstrategies.com, include care assessment tools, a reporting tool and rich content and web links on a wide range of eldercare issues. Our professional web site includes tools to conduct clinical assessments and track services performed.

CHCS CareForce Network: Our proprietary national network of over 3,500 nurses and social workers is screened, credentialed and trained to assess, coordinate and manage the care of an elder loved one.

Customer Contact Center: Our staff of over 100 trained specialists and over 50 registered nurses provides expert solutions and caregiver support. Full call-tracking reporting is available for all calls at all levels of detail.

Provider Network: Our network of 5,500 providers across the country includes nursing homes, adult day care centers, hospices and retirement homes. We have preferred pricing/access arrangements with these providers based upon the volume of clients we refer to them. All have been screened, credentialed and passed state and federal licensing requirements.

Education Programs and Materials: We have developed extensive materials for training, educating and empowering caregivers. These can be offered at the worksite or through the web.