FOR IMMEDIATE RELEASE

DEFENSE CONTRACT MANAGEMENT AGENCY SELECTS CHCS SERVICES, INC. FOR WORKSITE ELDER CARE PROGRAM

Innovator In Geriatric Care Management Programs Will Provide Elder Care Training and Counseling

Weston, Florida, November 7, 2002 -- CHCS Services, Inc., a subsidiary of Universal American Financial Corp. (NASDAQ: UHCO), has been awarded a contract from the Defense Contract Management Agency (DCMA) to perform elder care training and counseling services for its 12,000 employees domestically and overseas.

DCMA provides contract administration services for the United States Department of Defense and other federal agencies. The average age of the DCMA workforce is approximately 51 years, and many of its employees are facing the challenges of caring for an elderly relative. According to Juanita Wheeler, quality of life manager for DCMA, "Because our workforce is aging, more and more employees have asked for help with the often frustrating and time-consuming issues surrounding the aging of their parents and other family members. CHCS Services' program is a pro-active approach for us to educate and support our employees involved in elder care."

DCMA's situation is not unique. The aging of America has propelled elder care into the forefront of employee work/life issues. Recent studies indicate that almost half of the workforce expects to be dealing with elder care issues in the near future.

"DCMA is leading the way among government agencies on this important issue," says Gary Jacobs, president of CHCS Services. "Our program will equip DCMA employees to better manage their own elder care situations. As a result, employees will miss less work, have fewer workplace interruptions and reduce their overall stress levels."

Through a four-part Caregiver Seminar Series, CHCS Services will provide DCMA employees with information, practical strategies and tips to help them effectively manage the daily tasks and complex responsibilities of caregiving. The Caregiver Seminar Series will feature subjects such as communicating with aging parents, exploring housing alternatives, planning for legal and health care issues, and understanding Medicare, Medicaid and long term care insurance. The seminars will be offered at DCMA Headquarters in Arlington, VA and 22 major contract management offices around the country.

Employees may also meet in-person with a geriatric care manager for individual counseling sessions, to help them begin solving their personal elder care issues. Geriatric care managers are personal aging advisors, trained and experienced experts in helping family caregivers manage the care and support of an aging loved one. CHCS Services has a nationwide network of over 4,000 geriatric care managers, who are master's level social workers or professional nurses.

For DCMA's primary overseas locations and other domestic locations that have less than 200 employees, employees will access support through a video based Caregiver Seminar Series, with electronic access to dedicated geriatric care management specialists for follow-up assistance.

By participating in the program, employees will gain a better understanding of their caregiving situation, be able to make more informed decisions about care and resource options, and begin to learn practical skills and tips about how best to plan and manage for their caregiving responsibilities, according to Sharon Alexander Keilly, vice president of CHCS Services, who will oversee the program's implementation.

About CHCS Services, Inc.
CHCS Services, Inc., a wholly owned subsidiary of Universal American Financial Corp., is a full service third-party administrator for insured long-term care and Medicare supplement programs, and non-insured eldercare programs. CHCS Services offers clients a seamless transition into the senior market through a complete menu of outsourcing solutions, advanced technology-based products and superior customer service. For more information please visit www.chcsservices.com .

About Universal American Financial Corp.
Universal American Financial Corp. offers a portfolio of supplemental life and health insurance products, primarily to the senior market, as well as third party administrator services for insurance and non-insurance programs in the senior market. For more information on Universal American, please visit www.uafc.com .

CONTACT:          Sarah Bell 
                  Vice President-Corporate Marketing
		  Universal American Financial Corp.
		  (914) 934-5200 ext. 353
                  or
                  INVESTOR RELATIONS COUNSEL:
                  The Equity Group Inc.
                  www.theequitygroup.com
                  Lauren Barbera  (212) 836-9610
                  Linda Latman	(212) 836-9609